Tuesday, January 29, 2019

Tricks To Use When Searching For Online Transcription Services

By Joshua Martin


Businesses and individuals will often want to have their audio files transcribed into text. This is a tedious job that requires the engagement of experienced transcribers. There are freelancers and online transcription services that promise quality work. However, only a few deliver to the expectations of their clients. How can you get a reliable service provider to handle your files and give you a stress-free experience?

Verify whether the target transcribers are trained and to what level. Training targets the use of particular software, how to produce standard scripts and handling different accents, among other elements. While some transcribers are trained in institutions, others learn on the job. With training comes accuracy, better customer service and a good delivery speed.

How experienced is your target transcriber? It takes experience to produce quality work. Experience means that there will be fewer errors on your script. It also allows a transcriber to manage conversations with multiple dynamics. Through experience, instructions will not be difficult to follow. Experienced transcribers also know how to manage different types of files, scripts and also deliver according to promises given.

Ask for references of clients or projects the transcribers have done. The names of these clients and their contact details will help you inquire about the quality of work they received. Clients who have worked with particular transcribers will either recommend their services or discourage you from using a particular transcriber. From the reference, you will learn about the quality of customer care and charges, among other important elements.

A referral is also an excellent way to get quality services. The best referrals are from associates and clients who have been served by your target transcriber. Friends, relatives and associates are in a good position to make the referral. A helps you avoid amateurs and transcribers with poor quality work. It is fast because it saves you the hustle of hiring amateurs. You also have prior knowledge of customer service, quality of work and cost, among other elements.

Does the freelancer or company have the capacity to deliver on your project? Capacity is determined by possession of proper equipment like laptop or computer, applications and personnel who are skilled. The transcribers must also commit time to deliver within expected duration. Language and ability to handle multiple conversations also forms part of capacity.

What is the cost of completing the project? The formula for calculating the cost of a project differs from one transcriber to the other. Some will charge based on audio hours while others will consider number of people involved in the conversation. You may get a discount if the files are many. However, it is always advisable to get a customized package in order to enjoy value for money.

Read reviews of transcription services available online. Reviews are experiences of clients who have worked with the companies or freelancers. The security of your files must also be guaranteed. You should be guaranteed quality work by the transcribers that is delivered on time. It takes experience to deliver the best quality work.




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