Tuesday, June 6, 2017

3 Tips For Finding The Right IP Office Telephone Systems Vancouver

By Sandra Bailey


When looking at phone systems for a venture, few look at the scalability of the system and whether it will meet their future needs. As a business grows, there will be a need to add additional extensions as well as telephone lines coming into adequately support the daily call volume. Buying IP Office Telephone Systems Vancouver today that won't support the venture tomorrow will only lead to more expense later on down the line.

Ease of use is an important factor for any phone system. For the average office worker or employee, having to figure out complex technology only takes time from their normal duties and can often create frustration. This is why the telephones and any software associated with it should be reviewed in a lab type environment provided by the vendor. This way you can interact with a hands-on approach to identifying any issues before purchase.

Consider its features and integration. One of the most overwhelming components of choosing a telephone unit is the long list of features and functionalities. Each unit has its own unique range of features and capabilities, many of which may mean absolutely nothing to you and appear overly-technical. Knowing which simple features you would like your unit to have can help point your phone provider in the right direction on how your business operates and what kind of unit you need so they can tailor several different options for you to choose between.

Another consideration with business communication systems is the number of phone lines coming in. Smaller units typically have single lines that come into a trunk group. This trunk group would allow one call per line and depending on the number of calls you anticipate processing each day, you would be limited to the number of single lines coming into the unit.

At the very least, you need to make sure that the phone network can at some point be upgraded to allow for the largest number of users you expect to have over the next 5 to 7 years. If you find that the number of users doubles in 3 years and your phone network can't handle this increase in volume, you'll need to make another large investment 3 years later.

You may also need to consider additional features and how each unit will integrate with one another if you have multiple office locations. Your provider will be able to assist you through the ins and outs of this process. If you are choosing to go with a VoIP system, you will need to consider other factors including if your current internet plan and connection will be able to support your new communication solution.

Playing announcements that callers will hear gives the business a professional image and allows the customer to choose where they want to be routed. Since most announcements consist of a wave file, you need to be sure that the unit has enough storage space to accommodate the number of wave files needed for your organization. In more complex routing, callers will often hear multiple announcements with different purposes. As your venture grows, you can anticipate adding different departments where more announcements space might be needed.

Investing in the best phone system is a good decision for your business and can boost your company's image while making your company competitive with bigger organizations. By evaluating your company's current and future telecommunications needs, you'll be prepared to make the best possible decision on a reliable and technologically advanced communication solution.




About the Author:



No comments: